We collect personal data, and may collect special category personal data, as part of providing services to you. We may also monitor or record calls, emails, SMS messages or other communications in accordance with US law.
It is important that you check and ensure that the personal data you provide is correct, complete, accurate and not misleading. Failure to do so may affect the services we are able to provide.
As part of our price comparison service, data collected will be passed to our insurer partners and third party providers as noted above.
Personal data
Examples of personal data we may collect include:
- Names and titles
- Physical address and address history
- Contact details including telephone numbers and email address(es)
- Date of birth
- Gender
- Lifestyle and other information
Special category personal data
Examples of special category personal data we may collect include:
- Medical history
- Claims history
- Criminal convictions and CCJs
We may also indirectly collect other special category personal data during the course of any fraud investigations.
Driving license number
Where you provide your driving license number, this may be used by insurance providers to confirm your license entitlement and driving history with the DVLA. Insurance providers can only confirm license entitlement in England, Scotland and Wales. The information provided by DVLA is:
- Type of licence held
- Length of time the license has been held for
- Entitlements to drive
- Penalty points
- Convictions
- Conviction details
- Disqualifications
The data provided by the DVLA may be used alongside other information you have provided:
- To calculate a motor insurance quote
- For anti-fraud purposes
Call recording and monitoring
We may monitor or record calls, emails, SMS messages or other communications for:
- Business purposes such as quality control and training
- Processing necessary for entering into or performance of a contract
- Prevention of unauthorised use of our telecommunication systems and websites
- Ensuring effective systems’ operation
- Meeting any legal obligation
- Protecting your vital interests
- Prevention or detection of crime
- For the legitimate interests of the data controller